Colonel William Randy Glover
Commander
919-733-7952
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Lt/Colonel Jamie J. Hatcher Lt/Colonel Wellington R. Scott
Deputy Commander Director Field Operations
919-733-7952 919-733-4030
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Major Jennifer A. Harris Major Tony A. Miller Major Mike W. Gilchrist
Director Director Director
Administrative Services Troop Operations Professional Standards
919-733-7952 919-733-4030 919-733-5282
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Major Troy E. Butler Major W. Marc Nichols Major Gary L. Bell
Director Director Special Ops. Director
Training & Motor Carrier Div. Technical Services Unit
919-662-4430 919-715-8683 919-662-4440
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Colonel Wm. Randy Glover
SEE THE TWO LETTERS BELOW
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December 24. 2009
As we approach the close of another year it is only prudent we look back and analyze how we performed or didn’t perform. My analysis not only views us as an organization but as stewards for humanity. The fact we have another week remaining in the year it would be premature to analyze the organization’s goals and objectives for 2009. However, it is my observation that just in these last few weeks we have made a difference in several ways and each in our own way. First, I wish to applaud the dedication demonstrated this past weekend by our employees with the snow storm that passed through our state. Although not all Troops were affected by the weather event most were to a certain degree. To give you a perspective of the requests, there were 5,044 calls for service and 3,158 collisions reported. Our members stepped up to the plate, worked long hours, and in most cases Troopers worked in temperatures in the teens and low twenties performing their duties. Just a few examples were a Telecommunicator working over 18 hours at the radio console even though suffering with the flu. Troopers working hours well beyond their assigned shift, to ensure people were not left stranded during the storm. Troopers who would at times get out of their vehicle because they could not drive any further and walked checking on vehicles for those in need. Sergeants checked on, on their day off, to assist their personnel. A Lieutenant working 24 hours out on the front lines with the Troopers to ensure everyone had the appropriate resources. Captains out side by side with their personnel ensuring the most accurate information was forwarded to the State EOC. All these things were accomplished and no one asked to be relieved to go home or request others to take their calls. It was reported that an unidentified citizen traveled through the area on a horse with two pack mules carrying bottled water and snack bars providing them to those in need. All this was being performed in conjunction with other agencies such as county and state Emergency Management, Department of Transportation, and the National Guard. Thanks to everyone for working as a team. Next there was an event which demonstrated how we all should respond to our respective communities in some way to stand with those who are less fortunate. This was the 12th year for “Give a Kid a Christmas”. Approximately 50 children, who are in social services care and who might otherwise receive nothing for Christmas, were gathered at a local Wal-Mart in Lexington. The children ranged from ages 1 month to 17 years old. They were paired up with local Troopers and volunteers to shop for gifts up to $200. They could spend the money on themselves or family members. The donations are from Troopers, local businesses, and local residents. Wal-Mart contributes matching donations. I truly believe there is a special place for those who serve others and give from their hearts. I wish to thank Troop E, District 1 for being leaders in your community and representing the organization in such a noble fashion. Finally, during this season of celebration and family let us remember those who have suffered the loss of a loved one this past year. Keep in mind those who have relatives and friends who are serving in the military at locations that takes them away from their homes and families. I wish each of you and your families a safe and joyous holiday season.
Wm. Randy Glover, Colonel
Commander NC State Highway Patrol
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November 26, 2009
I wish to begin by saying, "Thanks". Thanks for everything each of you have contributed to the success of our organization. Without your contributions, we would not be here today. Since being sworned-in as Patrol Commander, I have attempted to meet with and talk to as many of our employees, past and present, as possible. I pledge to you that I will continue to seek your input. I believe it is vital to our continued success. For eighty years, the North Carolina State Highway Patrol has served the people of this great State with professionalism and integrity. The Patrol always responded with an eye toward excllence when called upon. Our employees, past and present, have built the reputation that we enjoy today. From 1929 until today, the Patrol has enjoyed an unwavering commitment from our employees and the result is the support of our citizens. We continue to ensure the safe and efficient transportation of all those who travel on the state's highways. We still live by our guiding values, loyalty, integrity and professionalism. As we approach the holidays, we should pause and thank our spouses, family members, and friends for their love , support and understanding. We will always remember all of the Highway Patrol members who have died in the line of duty. Their memory, service and sacrfice must never, never be forgotten. We are still a family, loyal to one another, to the organization, to our mission and to the people of our great state.
Happy Holidays to each of you and your families!!